How real-world companies are remodeling with AI

One of many highlights of my profession has at all times been connecting with clients and companions throughout industries to find out how they’re utilizing know-how to drive their companies ahead. Prior to now 30 years, we’ve seen 4 main platform shifts, from shopper server to web and the net to cell and cloud to now—the following main platform shift to AI.

As as we speak’s platform shift to AI continues to realize momentum, Microsoft is working to know simply how organizations can drive lasting enterprise worth. We lately commissioned a examine with IDC, The Business Opportunity of AI, to uncover new insights round enterprise worth and assist information organizations on their journey of AI transformation. The study found that for each $1 organizations spend money on generative AI, they’re realizing a median of $3.70 in return—and uncovered insights in regards to the future potential of AI to reshape enterprise processes and drive change throughout industries.

At present, more than 85% of the Fortune 500 are utilizing Microsoft AI options to form their future. In working with organizations massive and small, throughout each trade and geography, we’ve seen that almost all transformation initiatives are designed to attain one in all 4 enterprise outcomes:

Enriching worker experiences: Utilizing AI to streamline or automate repetitive, mundane duties can permit your staff to dive into extra advanced, inventive and in the end extra useful work.
Reinventing buyer engagement: AI can create extra customized, tailor-made buyer experiences, delighting your goal audiences whereas lightening the load for workers.
Reshaping enterprise processes: Nearly any enterprise course of could be reimagined with AI, from advertising and marketing to provide chain operations to finance, and AI is even permitting organizations to transcend course of optimization and uncover thrilling new progress alternatives.
Bending the curve on innovation: AI is revolutionizing innovation by rushing up inventive processes and product improvement, decreasing the time to market and permitting firms to distinguish in an typically crowded discipline.

On this weblog, we’ve collected greater than 200 of our favourite real-life examples of how organizations are embracing Microsoft’s confirmed AI capabilities to drive influence and form as we speak’s platform shift to AI. We hope you discover an instance or two that may encourage your individual transformation journey.

Enriching worker experiences

Generative AI is really remodeling worker productiveness and wellbeing. Our clients inform us that by automating repetitive, mundane duties, staff are freed as much as dive into extra advanced and inventive work. This shift not solely makes the work surroundings extra stimulating but in addition boosts job satisfaction. It sparks innovation, supplies actionable insights for higher decision-making and helps customized coaching and improvement alternatives, all contributing to a greater work-life steadiness. Prospects all over the world have reported important enhancements in worker productiveness with these AI options:

Access Holdings Plc adopted Microsoft 365 Copilot, integrating generative AI into each day instruments and, because of this, writing code now takes two hours as a substitute of eight, chatbots launch in 10 days as a substitute of three months and shows are ready in 45 minutes as a substitute of six hours.
Adobe is connecting Adobe Expertise Cloud workflows and insights with Microsoft 365 Copilot to ship generative-AI powered capabilities that allow entrepreneurs to extend collaboration, effectivity and creativity.
Amadeus empowers its groups to focus their time and expertise on value-added duties with Microsoft 365 Copilot, by summarizing e mail threads, chat or transcripts and summing up data from various sources.
ANZ has invested in Microsoft 365 Copilot, GitHub Copilot and Copilot in Microsoft Edge to spice up productiveness and innovation throughout its workforce.
Asahi Europe & International (AEI) has adopted Microsoft 365 Copilot, saving staff doubtlessly 15% of time beforehand spent on administrative duties.
AXA developed AXA Safe GPT, a platform powered by Azure OpenAI Service that empowers staff to leverage the ability of generative AI whereas concentrating on the very best stage of information security and accountable use of the instrument.
Axon Enterprise developed a brand new AI instrument with Azure OpenAI Service referred to as Draft One, leading to an 82% lower in time spent on stories, which freed up officers to interact extra with their neighborhood.
Aztec Group enhanced productiveness and shopper expertise by trialing Microsoft 365 Copilot with 300 workers, uncovering “limitless” use circumstances and plans for a wider rollout.
Bader Sultan & Bros. Co. W.L.L applied Microsoft 365 Copilot to reinforce worker productiveness and pace up buyer response instances.
Bancolombia is utilizing GitHub Copilot to empower its technical workforce, attaining a 30% improve in code era, boosting automated utility modifications to a median of 18,000 per yr, with a fee of 42 productive each day deployments.
BaptistCare Community Services is utilizing Microsoft 365 Copilot to avoid wasting staff time as they navigate workforce scarcity challenges, permitting them to focus extra on the individuals they look after.
Barnsley Council was acknowledged as “Double Council of the Yr in 2023” for its implementation of Microsoft 365 Copilot, which modernized operations and decreased administrative duties, resulting in improved job satisfaction and elevated creativity.
BlackRock bought greater than 24,000 Microsoft 365 Copilot licenses spanning all staff, features and areas, serving to enhance the Copilot expertise, together with codeveloping new options and features.
British Heart Foundation is testing Microsoft 365 Copilot and in its preliminary check, customers estimate that Microsoft 365 Copilot might save them as much as half-hour per day.
Buckinghamshire Council deployed Microsoft 365 Copilot with workers reporting productiveness enhancements, high quality enhancements and time financial savings, that are enabling the totally different groups to do extra with much less.
Campari Group adopted Microsoft 365 Copilot to assist staff combine it into their workflow, leading to time financial savings of about two hours every week from the help of routine actions resembling e mail administration, assembly preparation, content material creation and talent acquisition.
Capita is utilizing GitHub Copilot for productiveness enhancements in addition to enhancements in developer satisfaction, recruitment and retention.
CDW used Microsoft 365 Copilot to enhance work high quality for 88% of customers, enabling 77% to finish duties sooner and rising productiveness for 85% of customers.
Chi Mei Medical Center is lightening workloads for medical doctors, nurses and pharmacists with a generative AI assistant constructed on Azure OpenAI Service.
E.ON is concentrated on Germany’s vitality transition, leveraging Microsoft 365 Copilot to handle the advanced grid in real-time, rising productiveness and effectivity for its workforce.
Enerijisa Uretim has adopted Microsoft 365 Copilot to streamline assembly summaries, reformat paperwork and compile stories, enabling staff to focus on extra strategic and fulfilling actions as a substitute of spending six hours in conferences.
EPAM is deploying Microsoft 365 Copilot to consolidate data and generate content material and paperwork.
Farm Credit Canada applied Microsoft 365 Copilot, which resulted in time financial savings on routine duties for 78% of customers, with 30% saving 30 to 60 minutes per week and 35% saving over an hour per week, permitting staff to deal with extra value-added duties.
Finastra used Microsoft 365 Copilot to automate duties, improve content material creation, enhance analytics and personalize buyer interactions, with staff citing a 20% to 50% time financial savings.
Four Agency Worldwide elevated worker productiveness utilizing Microsoft 365 Copilot to generate concepts for inventive work and help administrative-heavy processes, knowledge evaluation and report era, permitting workers to deal with outreach and fewer time doing paperwork.
Goodwill of Orange County developed an AI-powered app utilizing Azure AI capabilities to assist extra individuals, together with these with developmental, mental and bodily disabilities, work in unfilled e-commerce positions.
Honeywell staff are saving 92 minutes per week—that’s 74 hours a yr! Disclaimer: Statistics are from an inside Honeywell survey of 5,000 staff the place 611 staff responded.
Insight staff utilizing Copilot are seeing 4 hours of productiveness gained per week from knowledge summarization and content material creation.
Joos makes use of Microsoft 365 Copilot to develop its model with worldwide collaboration by streamlining conferences, optimizing shows and bettering communications.
Kantar is harnessing the ability of Microsoft 365 Copilot by decreasing pricey, time-consuming IT processes and boosting productiveness for workers.
KPMG Australia is utilizing Microsoft Azure OpenAI Service, Azure AI Search and Microsoft Copilot 365 to carry out superior textual content evaluation of dozens of shopper supply paperwork to establish full or partial compliance, or noncompliance, in a fraction of the time required for handbook assessments.
LGT is launching Microsoft Copilot LGT to enhance effectivity, displaying customers save a median of an hour every week even within the pilot part.
Lotte Hotels & Resorts has been creating a brand new work tradition that permits staff to work extra effectively and deal with the character of the work by adopting Microsoft Energy Platform for automation.
MAIRE is leveraging Microsoft 365 Copilot to automate routine duties, saving over 800 working hours monthly, releasing up engineers and professionals for strategic actions whereas supporting MAIRE’s inexperienced vitality transition by decreasing their carbon footprint.
McDonald’s China selected Microsoft Azure AI, GitHub Copilot and Azure AI Search to rework its operations, leading to a major improve in AI adoption, consumption and retention from 2,000 to 30,000 worker transactions month-to-month.
McKnight Foundation adopted Microsoft 365 Copilot for all workers, saving time, rising productiveness and releasing house to deal with strategic priorities.
Morula Health is utilizing Microsoft 365 Copilot to reinforce productiveness, streamline medical writing duties and guarantee knowledge safety, in the end bettering effectivity and shopper satisfaction.
Motor Oil Group is attaining outstanding effectivity good points by integrating Microsoft 365 Copilot into its workflows, with workers spending minutes on duties that used to take weeks.
Nagel-Group makes use of Azure OpenAI Service to assist staff rapidly entry data which saves time, creates effectivity and transparency, and results in higher-quality solutions total.
National Australia Bank is leveraging Microsoft 365 Copilot for each day productiveness and knowledge evaluation and insights and Microsoft Copilot for Safety to rapidly analyze tens of millions of safety occasion logs and permit engineers to deal with extra essential areas.
NFL Players Association built-in Azure AI Companies and Azure App Service into their video evaluation course of, decreasing evaluation time by as much as 73%, considerably rising effectivity and enhancing participant security by constant rule enforcement.
O2 Czech Republic boosts productiveness and streamlines conferences with Microsoft 365 Copilot, revolutionizing how data is shared and making automation part of each day work.
Onepoint developed a safe conversational agent based mostly on Azure OpenAI, which delivers productiveness good points of between 10% and 15% throughout all enterprise traces.
Orange Group has over 40 use circumstances with Azure OpenAI Service and GitHub Copilot throughout enterprise features to help staff of their day-to-day duties, enabling them to focus on larger value-added actions.
Oxford University Hospitals NHS Foundation Trust applied Microsoft 365 Copilot to enhance workers report productiveness by saving one to 2 hours every week, or easy formatting duties right down to a matter of seconds, enabling extra assets to ship frontline companies.
PA Consulting reworked its gross sales operations with Microsoft 365 Copilot, so its individuals can make investments extra time on the actions which have the most important influence for shoppers and maximize the strategic worth they supply.
Petrobras used Azure OpenAI Service to create ChatPetrobras, which is streamlining workflows, decreasing handbook duties and summarizing stories for its 110,000 staff.
Petrochemical Industries Company automates work processes to avoid wasting time with Microsoft 365 Copilot from weeks to days, hours to seconds.
PKSHA Technology is optimizing their time on crucial work by rising effectivity in assembly preparations, knowledge analytics and ideation with the assistance of Microsoft 365 Copilot.
Providence has collaborated with Nuance and Microsoft to speed up improvement and adoption of generative AI-powered functions, serving to enhance care high quality and entry and scale back doctor’s administrative workloads.
RTI International adopted Microsoft 365 Copilot to realize productiveness wherever attainable, permitting workers to deal with their areas of experience, delivering even higher science-backed options for shoppers.
Sandvik Coromant is utilizing Microsoft Copilot for Gross sales to drive effectivity and accuracy, shaving not less than one minute off every transaction, permitting sellers and account managers to focus their experience on responding to clients’ wants with evaluation, creativity and flexibility.
Sasfin Bank constructed an answer on Microsoft Azure that centralized 20,000 paperwork to research contract clauses and supply real-time snapshots, shifting guesswork into data-driven decision-making.
Scottish Water applied Microsoft 365 Copilot, decreasing mundane duties to a minimal and thus releasing up time for workers to work on the extra significant duties.
Shriners Children’s developed an AI platform permitting clinicians to simply and securely navigate affected person knowledge in a singular location, enhancing affected person care and bettering the effectivity of their healthcare companies.
Siemens is leveraging Azure OpenAI Service to enhance effectivity, reduce downtime and tackle labor shortages.
Softchoice staff are experiencing firsthand how Microsoft 365 Copilot can rework each day workflows, realizing productiveness good points of 97% discount in time spent summarizing technical conferences and as much as 70% much less time spent on content material creation.
Syensqo utilized Microsoft’s Azure OpenAI Service to develop a customized AI chatbot in three months, which improved their inside knowledge administration, decision-making and total effectivity.
Teladoc Health makes use of Microsoft 365 Copilot to revolutionize its telehealth operations, automating routine duties, boosting effectivity and rising productiveness.
Telstra developed two cutting-edge generative AI instruments based mostly on Microsoft Azure OpenAI Service: 90% of staff are utilizing the One Sentence Abstract instrument, which resulted in 20% much less follow-up buyer contact, and 84% of customer support brokers are utilizing the Ask Telstra answer.
Topsoe achieved 85% AI adoption amongst workplace staff in seven months, considerably enhancing productiveness and enterprise processes.
Torfaen County Borough Council utilized Microsoft 365 Copilot to streamline back-office processes, leading to important time financial savings and enhanced productiveness for each enterprise and kids’s companies groups, with additional rollouts deliberate.
Trace3 leveraged Microsoft Copilot to streamline and improve processes throughout the enterprise and with shoppers, resembling decreasing the time it takes HR recruiting managers to answer candidates inside a few days as a substitute of a number of weeks.
Unilever is reinventing their advertising and marketing course of with Copilot, saving time on briefing duties, mechanically pulling in related market knowledge, content material and insights to speed up marketing campaign launches.
Uniper SE applied Microsoft 365 Copilot to cut back time spent on handbook and repetitive duties and assist staff deal with extra urgent work, resembling creating enhanced options to hurry up the vitality transition.
Unum Group constructed a customized AI utility to look 1.3 terabytes of information with 95% accuracy utilizing Azure OpenAI Service.
Virgin Atlantic adopted Microsoft 365 Copilot and GitHub Copilot and is seeing actual enterprise advantages, together with productiveness enhancements, enabling new methods of working.
Visier constructed a generative AI assistant that leverages Azure AI and Azure OpenAI Companies to ship workforce analytics and actionable insights for greater than 50,000 clients.
Virtual Dental Care developed an AI utility Sensible Scan that leverages Microsoft Azure to cut back paperwork for cell dental clinics in faculties by 75% and frees dentists to dedicate extra time to affected person care.
Zakladni Skola As Hlavkova adopted Microsoft 365 Copilot and noticed a 60% enchancment in dealing with administrative paperwork, decreased lesson preparation from hours to some minutes, elevated inclusivity and enhanced communication with college students and oldsters.

Reinventing buyer engagement

We’ve seen nice examples of how generative AI can automate content material creation, guaranteeing there’s recent and interesting supplies able to go. It personalizes buyer experiences by crunching the numbers, boosting conversion charges. It makes operations smoother, serving to groups launch campaigns sooner. Plus, it drives innovation, crafting experiences that delight clients whereas lightening the load for workers. Embracing generative AI is vital for organizations eager to reinvent buyer engagements, keep forward of the sport and drive each innovation and effectivity.

Absa has adopted Microsoft Copilot to streamline numerous enterprise processes, saving a number of hours on administrative duties every day.
Adobe leverages Microsoft Azure to streamline the shopper expertise, harnessing the ability of the related cloud companies and making a synergy that drives AI transformation throughout industries.
Acentra Health developed Medscribe, an internet utility that makes use of Azure OpenAI Service to generate draft letters in a safe, HIPPA-compliant enclave that responds to buyer appeals for healthcare companies inside 24 hours, decreasing the time spent on every attraction letter by 50%.
Alaska Airlines is utilizing Microsoft Azure, Microsoft Defender and GitHub to make sure its passengers have a seamless journey from ticket buy to baggage pickup, and it has began leveraging Azure OpenAI Service to unlock extra enterprise worth for its buyer care and call facilities.
Ally Financial is utilizing Azure OpenAI Service to cut back handbook duties for its customer support associates, releasing up time for them to interact with clients.
BMW Group optimizes the shopper expertise, connecting 13 million energetic customers to their automobiles with the MyBMW app on Azure, which helps 450 million each day requests and three.2TB of information processing.
Boyner has tripled its e-commerce efficiency utilizing Microsoft Azure, seeing an increase in buyer satisfaction, engagement, conversion fee and income.
Bradesco Bank built-in Microsoft Azure into its digital assistant, BIA, leading to decreased response time from days to hours, bettering operational effectivity and shopper satisfaction.
Capgemini Mexico built-in GitHub Copilot to help scalable AI implementations, which has led to improved buyer experiences and elevated effectivity.
Capitec Bank makes use of Azure OpenAI Service and Microsoft 365 Copilot, enabling their AI-powered chatbot to help customer support consultants in accessing product data extra effectively, saving important time for workers every week.
Cdiscount is leveraging GitHub Copilot and Azure OpenAI Service to reinforce developer effectivity, optimize product sheet categorization and enhance buyer satisfaction.
Cemex used Azure OpenAI Service to launch Technical Xpert, an AI instrument utilized by gross sales brokers to offer prompt entry to complete product and buyer answer data, considerably decreasing search time by 80%.
Chanel elevated their shopper expertise and improved worker effectivity by leveraging Microsoft Cloth and Azure OpenAI Service for real-time translations and high quality monitoring.
City of Burlington created two AI-powered options: MyFiles system utilizing Microsoft Energy Platform for constructing permits and CoBy, a 24/7 buyer help assistant utilizing Microsoft Copilot Studio.
City of Madrid created an AI digital assistant with Microsoft Azure OpenAI Service, providing vacationers correct, real-time data and customized responses in 95-plus languages.
Cognizant is making efficiency administration simpler and significant with Microsoft Azure Machine Studying to assist shoppers throughout industries envision, construct and run revolutionary digital enterprises.
Coles Group has leveraged Microsoft Azure to reinforce its digital presence and enhance buyer engagement, rolling out new functions to its shops six instances sooner with out disrupting workloads.
Commercial Bank of Dubai used Microsoft Azure to improve its utility infrastructure, bettering transaction safety and pace so particular person clients can now open an account and begin banking in about two minutes.
Dubai Electricity and Water Authority has considerably improved productiveness and buyer satisfaction by integrating a number of Microsoft AI options, decreasing activity completion time from days to hours and attaining a 98% buyer happiness fee.
Elcome makes use of Microsoft 365 Copilot to enhance the shopper expertise, decreasing response instances from 24 hours to eight hours.
elunic developed shopfloor.GPT based mostly on Azure OpenAI, resulting in elevated productiveness for purchasers and saving quarter-hour per request.
Estée Lauder Companies is leveraging Azure OpenAI Service to create nearer client connections and improve pace to market with native relevancy.
First National Bank (FNB) is utilizing Microsoft Copilot for Gross sales to assist bankers create skilled, considerate emails in 13 native South African languages, to reinforce buyer interactions, streamline communications and reinforce its dedication to innovation and customer support.
Flora Food Group migrated to Microsoft Cloth to supply extra detailed and well timed insights to its clients, enhancing service supply and buyer satisfaction.
Groupama deployed a digital assistant utilizing Azure OpenAI Service that delivers dependable, verified and verifiable data, and boasts an 80% success fee.
International University of Applied Sciences (IU) adopted Azure OpenAI Service to revolutionize studying with a customized examine assistant that may work together with every scholar identical to a human would.
Investec is utilizing Microsoft 365 Copilot for Gross sales to reinforce the financial institution’s shopper relationships, estimating saving roughly 200 hours yearly, in the end boosting gross sales productiveness and delivering a customized, seamless buyer expertise.
Linum is utilizing Microsoft Azure to coach their text-to-video fashions sooner and extra effectively with out shedding efficiency or losing assets.
Lumen Technologies is redefining buyer success and gross sales processes by the strategic use of Microsoft 365 Copilot, enhancing productiveness, gross sales, and customer support within the world communications sector.
McKinsey & Companyis creating an agent to cut back the shopper onboarding course of by decreasing lead time by 90% and administrative work by 30%.
Meesho leveraged Microsoft’s Azure OpenAI Service and GitHub Copilot to reinforce customer support and software program improvement, leading to a 25% improve in buyer satisfaction scores and 40% extra visitors on customer support queries.
Milpark Education built-in Microsoft Copilot and Copilot Studio and in simply 4 months, improved effectivity and accuracy of scholar help, reducing the typical decision time by 50% and escalations by greater than 30%.
NC Fusion selected a complete Microsoft answer to make advertising and marketing engagement actions simpler and precisely goal the most effective viewers segments.
Medgate, a telehealth subsidiary of Otto Group developed a medical Copilot powered by Azure OpenAI which summarizes consultations, helps triage and supplies real-time translations.
Pacific Gas & Electric constructed a chatbot utilizing Microsoft Copilot Studio that saves $1.1 million yearly on helpdesk help.
Pockyt is utilizing GitHub Copilot and anticipates a 500% improve in productiveness within the medium to long run as they proceed adapting AI and fine-tuning their software program improvement life cycle.
South Australia Department for Education launched an AI-powered academic chatbot to assist safeguard college students from dangerous content material whereas introducing accountable AI to the school rooms.
Sync Labs is utilizing Microsoft Azure to create AI-driven options which have led to a outstanding 30x improve in income and a 100x growth of their buyer base.
Syndigo is utilizing Azure to speed up digital commerce for its clients by greater than 40% and increase its buyer base.
Telkomsel created a digital assistant with Azure OpenAI Service, leading to a leap in buyer self-service interactions from 19% to 45%, and name quantity dropped from 8,000 calls to 1,000 calls a day.
Torrens University selected to make use of Azure OpenAI to uplift its on-line studying expertise, saving 20,000 hours and $2.4 million in time and assets.
Trusting Social built-in Microsoft Azure companies to launch AI-driven brokers which might be altering how banks operate and reworking their buyer’s banking expertise.
University of California, Berkeley used Azure OpenAI Service to deploy a customized AI chatbot that helps scholar studying and helps college students with advanced coursework.
University of Sydney created a self-serve AI platform powered by Azure OpenAI Service, to allow college to construct customized chatbots for enhancing scholar onboarding, suggestions, profession simulation and extra.
Van Lanschot Kempen is utilizing Microsoft 365 Copilot to cut back the time wanted for each day duties, releasing up time to spend money on that essential private connection.
Virgin Money constructed an award-winning digital assistant utilizing Copilot Studio to assist construct clients’ confidence of their digital services and products.
VOCALLS automates over 50 million interactions per yr, leading to a 78% discount in common dealing with time apart from a 120% improve in answered calls.
Vodafone Group is leveraging Microsoft’s AI options, together with Azure AI Studio, OpenAI Service, Copilot and AI Search, to attain a 70% decision fee for buyer inquiries by digital channels and scale back name instances by not less than one minute.
Walmart is utilizing Azure OpenAI Service to ship a useful and intuitive looking expertise for purchasers designed to serve up a curated checklist of the customized objects a consumer is on the lookout for.
Weights & Biases created a platform which runs on Microsoft Azure that permits builders to maintain information, log successes and failures and automate handbook duties.
World2Meet is offering higher customer support and operations with a brand new digital assistant powered by Microsoft Azure.
Xavier College is modernizing its scholar data methods on Microsoft Dynamics 365 and Microsoft Azure to unlock highly effective insights, fostering innovation and data-driven choice making.
Zavarovalnica Triglav applied Microsoft Dynamics 365 and Azure OpenAI Service to streamline its operations with automated responses and sensible rerouting of buyer enquiries.

Reshaping enterprise course of

Remodeling operations is one other method generative AI is encouraging innovation and bettering effectivity throughout numerous enterprise features. In advertising and marketing, it may possibly create customized content material to actually have interaction totally different audiences. For provide chain administration, it may possibly predict market tendencies so firms can optimize their stock ranges. Human assets departments can pace up the hiring course of, whereas monetary companies can use it for fraud detection and danger assessments. With generative AI, firms should not simply refining their present processes, they’re additionally discovering thrilling new progress alternatives.

Accelleron used Microsoft Energy Platform to help quite a few enterprise functions and simplify processes for service brokers and staff, ensuing within the onboard of latest brokers in half-hour, in comparison with two days for different options.
Accenture developed an AI-powered monetary advisor that leverages RISE with SAP on Microsoft Azure to reinforce their infrastructure and combine monetary knowledge.
Atomicwork leverages Azure OpenAI to convey collectively three energy capabilities: a conversational assistant, a contemporary service administration system and a workflow automation platform.
Blink Ops totally embraced generative AI to construct the world’s first Safety Automation Copilot with greater than 8,000 automated workflows to assist any Safety/IT activity by prompts.
Chalhoub Group is utilizing Microsoft Cloth to modernize its knowledge analytics and streamline its knowledge sources into one platform, rising agility, enhancing analytics and accelerating processes.
Cineplex is creating revolutionary automation options for finance, visitor companies, and different departments, saving the corporate over 30,000 hours a yr in handbook processing time.
ClearBank moved its companies to Microsoft Azure to realize scalability and effectivity, pushing out 183% extra month-to-month system releases, gaining each scalability and effectivity.
Danske Statsbaner will increase productiveness as much as 30% with assist from Microsoft AI options.
Eastman applied Microsoft Copilot for Safety, realizing the advantages of accelerated upskilling, step-by-step steerage for response and sooner menace remediation.
Fast Shop migrated to Microsoft Azure, making a self-service tradition of entry to knowledge, eliminating delays, decreasing prices and rising management satisfaction with knowledge whereas offering extra agility in reporting.
Florida Crystals adopted a value-added answer throughout Microsoft merchandise together with Microsoft 365 Copilot to cut back telecom bills and automate industrial course of controls.
GHD is reinventing the RFP course of in building and engineering with Microsoft 365 Copilot.
GovDash is a SaaS platform that leverages synthetic intelligence to streamline the whole enterprise improvement lifecycle for presidency contracting firms utilizing Azure OpenAI.
Grupo Bimbo is deploying Microsoft’s industrial AI applied sciences to modernize its manufacturing processes, optimizing manufacturing and decreasing downtime, driving important price financial savings and empowering world innovation.
Insight Canada applied Microsoft 365 Copilot to streamline enterprise operations, realizing a 93% productiveness good points in features together with gross sales, finance and human assets.
Intesa Sanpaolo Group enhanced its cybersecurity with AI-enabled Microsoft Sentinel and Microsoft Copilot for Safety, leading to sooner menace detection, elevated productiveness and decreased storage prices.
Kaya deployed a customized implementation of Microsoft Dynamics 365 and Energy BI to modernize its provide chain, resulting in enhanced visibility, improved planning and streamlined inter-department operations.
Lionbridge Technologies, LLC is utilizing Microsoft Azure and Azure OpenAI Service to speed up its supply instances and enhance high quality, decreasing venture turnaround instances by as much as 30%.
LTIMindtree built-in Microsoft Copilot for Safety, providing automated incident response, built-in menace intelligence and superior menace evaluation.
Mania de Churrasco used Microsoft Azure, Energy Platform and Microsoft 365 to attain excessive effectivity, safety and scalability in its operations, along with bettering its knowledge intelligence, which not directly participated in a 20% improve in gross sales yr on yr.
National Bank of Greece constructed an Azure-powered Doc AI answer to rework its doc processing, bettering the financial institution’s accuracy to 90%.
Nest Bank has revolutionized its operations by integrating Microsoft 365 Copilot and Azure OpenAI Service, leading to doubled gross sales and elevated each day transactions from 60,000 to 80,000, showcasing the transformative influence of generative AI within the monetary sector.
Network Rail modernized their knowledge analytics answer with Microsoft Azure, serving to engineers perceive knowledge 50% sooner than earlier than and enhance effectivity, passenger experiences and security—all whereas saving prices.
Nsure developed an AI-powered agent that makes use of Copilot Studio and Energy Automate to cut back handbook processing time by 60% whereas additionally decreasing related prices by 50%.
Oncoclínicas applied Microsoft Azure to rework its whole knowledge ecosystem with an internet portal and cell utility that performs all picture processing and storage.
Pacifico Seguros has adopted Microsoft Copilot for Safety to optimize its safety operations and anticipate and neutralize threats extra effectively and successfully.
Parexel adopted Azure Databricks and Microsoft Energy BI, attaining an 85% discount in knowledge engineering tooling prices, a 30% improve in workers effectivity and a 70% discount in time to marketplace for knowledge product supply.
Paysafe used Microsoft 365 Copilot to streamline conferences, data administration, and doc creation, addressing language boundaries, eliminating time-consuming duties, and boosting creativity alongside the best way.
Planted is integrating Azure OpenAI to handle on a regular basis duties extra effectively and facilitate the seek for data for revolutionary course of improvement.
Presidio realized dramatic productiveness good points saving 1,200 hours monthly on common for the staff utilizing Microsoft 365 Copilot and created 70 new enterprise alternatives.
Qatar Charity used Copilot Studio to extend its name heart effectivity, decreasing common deal with time by 30%, rising buyer satisfaction by 25% and attaining a 40% discount in IT upkeep prices.
Saphyre makes use of Microsoft Azure and AI to offer an clever cloud-based answer that automates and streamlines monetary buying and selling workflows round shopper and counterparty life cycle administration, decreasing handbook efforts by 75%.
Swiss International Air Lines migrated and modernized with Microsoft Azure, attaining as much as 30% price financial savings, a outstanding increase in platform stability together with enhanced safety visibility.
ZEISS Group makes use of Microsoft Cloth to create a safe and trusted knowledge provide chain that may be shared effortlessly throughout a spread of enterprise models.
ZF Group builds manufacturing effectivity with over 25,000 apps and 37,000 distinctive energetic customers on Energy Platform.

Bending the curve on innovation

Generative AI is revolutionizing innovation by rushing up inventive processes and product improvement. It’s serving to firms provide you with new concepts, design prototypes, and iterate rapidly, slicing down the time it takes to get to market. Within the automotive trade, it’s designing extra environment friendly automobiles, whereas in prescription drugs, it’s crafting new drug molecules, slashing years off R&D instances. In training, it transforms how college students be taught and obtain their targets. Listed below are extra examples of how firms are embracing generative AI to form the way forward for innovation.

Air India has integrated Microsoft 365 Copilot into a number of departments, unlocking a brand new realm of operational insights that not solely present crucial knowledge on flight punctuality and operational hurdles but in addition empower proactive, collaborative choice making.
Agnostic Intelligencedeployed Azure OpenAI Service to remove time-consuming duties, saving customers as much as 80% of their time and enabling IT managers to deal with innovation and high quality assurance.
Albert Heijn is utilizing Azure OpenAI for all the pieces from buyer personalization to demand forecast and meals waste tasks, making it simpler for its clients to vary their way of life.
Amgen is utilizing Microsoft 365 Copilot to spice up productiveness and has the potential to hurry up drug improvement and help developments of their enterprise processes.
APEC leverages Microsoft Azure and deep neural community algorithms to develop an app that permits healthcare suppliers to seize retinal photos, rising the accuracy to establish Retinopathy of Prematurity (RoP) to 90%.
ASOS is utilizing Azure AI Studio to assist clients uncover new seems with real purchasing insights, customized conversations, naturalism and even humor to enliven the purchasing journey.
Auburn University is incorporating Microsoft Copilot to advertise AI literacy, accessibility, and collaboration, with the intention to increase academic and financial alternatives for its whole educational neighborhood with AI-centric instruments.
B3 launched an AI assistant utilizing Azure OpenAI Service that aids 10,000 customers a day to reply Brazilians’ questions on the right way to begin investing.
Basecamp Research goals to construct the world’s largest database of nationwide biodiversity and apply AI and machine studying to advance bioscience.
Bayer is utilizing Microsoft Copilot to contribute to feeding a rising world inhabitants and serving to individuals lead more healthy, disease-free lives.
Brembo leveraged Azure OpenAI to develop ALCHEMIX, an answer to generate revolutionary compounds for its brake pads, drastically decreasing the event time of latest compounds from days to mere minutes.
Canary Speech can now practice new vocal fashions in as little as two months and deal with tens of millions of transactions monthly with Microsoft Azure.
CapitaLand simplified inside processes, rising effectivity to greater than 10,000 employee days saved per yr and deployed Azure OpenAI Service to construct the primary AI hospitality chatbot for its lodging enterprise.
Cassidy is utilizing Azure OpenAI Service to reinforce effectivity throughout numerous industries, supporting over 10,000 firms.
Coca-Cola is implementing Azure OpenAI Service to develop revolutionary generative AI use circumstances throughout numerous enterprise features, together with testing how Microsoft 365 Copilot might assist enhance office productiveness.
Denso is creating “human-like” robots utilizing Azure OpenAI Service because the mind to assist robots and people work collectively by dialogue.
eFishery is utilizing Azure OpenAI for farmers to get the information and insights on fish and shrimp farming, together with extra exact feeding and water high quality monitoring.
EY developed an utility that mechanically matches and clears incoming funds in SAP, leading to a rise from 30% to 80% in mechanically cleared funds and 95% matched funds, with estimated annual time financial savings of 230,000 hours globally.
FIDO is utilizing Azure OpenAI Service to develop an AI instrument that makes use of sound to pinpoint leaky pipes, saving treasured ingesting water.
Georgia Tech is utilizing Azure OpenAI Service to reinforce the electrical car (EV) charging infrastructure, attaining fast knowledge classification and predictive modeling, highlighting the reliability of networked chargers over non-networked ones.
GigXR developed an answer to create the intelligence for particular AI sufferers utilizing Microsoft Azure OpenAI Service and different Azure companies.
GoTo Group is considerably enhancing productiveness and code high quality throughout its engineering groups by adopting GitHub Copilot, saving over seven hours per week and attaining a 30% code acceptance fee.
GovTech used Microsoft Azure OpenAI Service to create LaunchPad, sparking greater than 400 concepts and 20 prototypes, laying the muse for the federal government to harness the ability of generative AI.
H&R Block is utilizing Azure AI Studio and Azure OpenAI Service to construct a brand new answer that gives real-time, dependable tax submitting help.
Haut.AI supplies skincare firms and retailers with customizable, AI-based pores and skin diagnostic instruments developed with the assistance of Microsoft AI.
Helfie is constructing an answer that caters to healthcare suppliers who can arm their sufferers with an utility to extra rapidly and precisely entry the care they want.
Hitachi will implement Azure OpenAI Service, Microsoft 365 Copilot and GitHub Copilot to create revolutionary options for the vitality, mobility and different industries.
Icertis is offering AI-based instruments that can acknowledge contract language after which construct algorithms to mechanically select the appropriate strategy based mostly on the content material of the contract.
ITOCHU is utilizing Azure OpenAI Service and Azure AI Studio to evolve its knowledge analytics dashboard right into a service that gives speedy suggestions by mechanically creating evidence-based product proposals.
IU International University of Applied Sciences (IU) is utilizing the ability of Azure OpenAI Service to develop Syntea, an AI avatar built-in into Microsoft Groups and Microsoft 365 Copilot, making studying extra customized, autonomous and versatile.
Khan Academy has partnered with Microsoft to convey time-saving and lesson-enhancing AI instruments to tens of millions of educators.
Lufthansa Group developed an animated 3D avatar referred to as Digital Hangar to assist information passengers from preliminary journey inspiration to flight reserving by an alternate with an avatar in pure language.
Mitsubishi Heavy Industries is utilizing Azure OpenAI Service to assist speed up digital innovation in energy crops.
Molslinjen has created an AI analytics toolbox that has decreased gasoline emissions, improved buyer satisfaction and introduced in tens of millions of further income.
Novo Nordisk lately printed preliminary outcomes with predictive AI fashions for superior danger detection in cardiovascular ailments, together with an algorithm that may predict sufferers’ cardiovascular danger higher than the most effective medical requirements.
Paige.AI is utilizing AI and Microsoft Azure to speed up most cancers diagnoses with knowledge from tens of millions of photos.
Pets at Home created an agent to assist its retail fraud detection workforce examine suspicious transactions.
Plan Heal is utilizing Microsoft AI to create options that allow sufferers to observe and report well being metrics so care suppliers can higher serve them.
Pacific Northwest National Laboratory (PNNL) is testing a brand new battery materials that was present in a matter of weeks, not years, as a part of a collaboration with Microsoft.
Rijksmuseum is harnessing the ability of Copilot to make artwork accessible at scale by becoming a member of forces with Microsoft to enhance and increase the artwork expertise for blind and low-vision neighborhood members.
Royal National Institute of Blind People is utilizing Azure AI Companies to develop an AI-based answer that rapidly and precisely converts letters to braille, audio, and enormous print codecs.
Schneider Electric supplies productivity-enhancing and vitality effectivity options and is utilizing an entire suite of AI instruments to hasten its personal innovation and that of its clients.
SPAR ICS created an award-winning, AI-enabled demand forecasting system attaining 90% stock prediction accuracy.
Suzuki Motor Corporation is adopting Azure OpenAI Service for knowledge safety, driving company-wide use with 5 multipurpose apps.
Tecnológico de Monterrey created a generative AI-powered ecosystem constructed on Azure OpenAI Service with the objective to personalize training based mostly on the scholars’ wants, enhance the educational course of, increase lecturers’ creativity and save time on tedious duties.
TomTom is utilizing Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to revolutionize the motive force expertise.
Unilever is partnering with Microsoft to establish new digital capabilities to drive product innovation ahead, from unlocking the secrets and techniques of our pores and skin’s microbiome to decreasing the carbon footprint of a multibillion-dollar enterprise.
Unity used Microsoft Azure OpenAI Service to construct Muse Chat, an AI assistant that may information creators by widespread questions and assist troubleshoot points to make recreation improvement simpler.
University of South Florida is utilizing Microsoft 365 Copilot to alleviate the burden of repetitive, time-consuming duties so college and workers can spend this time creatively fixing issues, conducting crucial analysis, establishing stronger relationships with friends and college students and utilizing their experience to forge new, revolutionary paths.
Visma has developed new code with GitHub Copilot, Microsoft Azure DevOps and Microsoft Visible Studio as a lot as 50 % sooner, contributing to elevated buyer retention, sooner time to market and elevated income.
Wallenius Wilhelmsen is implementing Microsoft 365 Copilot and utilizing Microsoft Viva to drive sustainable adoption, streamlining processes, empowering higher choice making and cultivating a tradition of innovation and inclusion.
Wipro is dedicated to delivering worth to clients sooner and bettering the outcomes throughout the enterprise by investing $1 billion in AI and coaching 200,000 staff on generative AI ideas with Microsoft Copilot.